Shipping policy

At Trackscents, every order is crafted with care and built for the road. Shipping times may vary depending on whether your item is pre-designed or custom-built.

Processing & Shipping Time

• Orders ship within 2–5 business days

• Shipping time depends on the level of customization:

  • Pre-designed items typically ship faster

  • Custom builds may require additional processing time

Once your order ships, you’ll receive a confirmation email with tracking information.

Custom Orders

Custom items are made to order and may take slightly longer to process. We appreciate your patience while we ensure your custom build meets our quality standards.

Shipping Delays

While we do our best to meet all estimated timelines, delays may occur due to high order volume, carrier issues, or unforeseen circumstances. Trackscents is not responsible for carrier delays once the order has shipped.

Order Issues

If you experience any issues with your shipment—such as damage during transit or missing items—please contact us as soon as possible so we can help make it right.